Q: Are you a manufacturer or trading company?A:
We are a factory with 20 years of experience and more than 20 engineers. We can manage your order from start to finish. You are welcome to visit us in Dongguan.Q: Where is your factory located? How can I visit there?A: Our factory is located in Dongguan City, Guangdong Province, China. You can fly directly to Guangzhou or Shenzhen airport. We warmly welcome all our clients, both domestic and international, to visit us!
Q: Why choose us over other suppliers?A: 1、We have over 20 years of experience in the wire industry and our own factory equipped with advanced Italian production lines, ensuring high-quality products and the ability to resolve any issues independently, guaranteeing customer satisfaction.
2、All our products adopts platinum technology, which is halogen-free, odorless, and meets food-grade standards. 3、Our products have passed the VW-1 flame test. 4、All products comply with UL standards. 5、Our products are reliable and come with comprehensive certification reports, including ISO9001:2015, ISO14001:2015, IATF16949, UL (wires/cables), CCC, CE, CQC, SGS, RoHS, REACH, and CA65. Q: Do you offer OEM & ODM services? A: Yes, we have a professional team of engineers dedicated to providing OEM & ODM services. Q: What’s your Minimum Order Quantity? A: Our standard minimum order quantity is 100 meters. However, due to the weight of the cable, we recommend ordering an appropriate quantity to avoid high shipping costs. Sea transportation is the most cost-effective option. Q: How can I get a sample to test your quality? A: Sample is free, but the freight charge should be paid. Q: When can I get the price? A: We usually provide a quote within 6 hours after receiving your inquiry. If you need the price urgently, please call us or mention the urgency in your email, and we will prioritize your request. Q: How about your after-sale service? A: 1、We guarantee that the quality of our products will match the buyer's samples. If there are any quality issues, we will provide compensation to our customers. 2、We ensure the goods are delivered safely.